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Terms & Conditions

Pricing Policy
Our aim is to offer great value for all of the products that we sell.

The pricing on the website may vary from catalogue published prices. All online promotions, bundles, kits, offers and discounts apply to the Website only and do not apply to any other offers.

The prices of products advertised for sale on the Website are as set out on the Website, errors and omissions excepted. All prices are in pounds (£) sterling, inclusive of VAT at the current rates, and excluding delivery charges where a delivery charge is applicable.

Where applicable delivery charges will be clearly set out when you place your order and will be added to the total amount due once you have selected a delivery service from the options available. Prices and delivery charges displayed are valid and effective only in Mainland United Kingdom. Other delivery charges will be displayed in the basket once you have chosen your delivery destination.

Thermometer Point reserve the right to update and change Prices any time prior to acceptance of your order.

In the unlikely event that the price of an item has been incorrectly advertised on the Website, Thermometer Point  will usually contact you to ask whether you wish to proceed with your order at the correct price. If you are not happy to proceed, or Thermometer Point is unable to obtain your instructions, We will cancel your order and any sum debited by Us from your debit/credit card will be refunded in full to the same card. Gas Monitor Point will not be obliged to supply products at the incorrect price.

Orders for Online Sales, Promotions and Purchases
You may see promotions advertised throughout the website and follow the onscreen prompts. These promotions can be for a limited time only and any promotions will have terms and conditions stipulated. You will be able to view any promotional terms and conditions by clicking on page hyperlinks marked “terms and conditions” or by visiting the terms and conditions page directly. You will have the option to edit your order on screen right up until the payment stages within your basket.

All orders placed are subject to acceptance by us.  Thermometer Point may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. On any such occasion Thermometer Point will email you to make you aware as soon as it is possible to do so.

You will receive an email, once your order is in process detailing your order reference and details of the product(s) you have ordered. Please note that this email is an acknowledgement only and is not an acceptance of your order.

Although we always endeavour to keep a stock of all items advertised on the website, occasionally products you order may not be available or discontinued by a manufacturer. If this happens we will contact you to ask what you would like to do, either cancellation of the order, wait for re-stock or choose an alternative item, In the event of a cancellation any sum debited by Thermometer Point from your debit/credit card will be refunded in full to the same card.

RETURNS POLICY (Non Faulty Items)

On-Line Sales (completed through the On-line store payment system).

If you change your mind or are simply not satisfied with your purchase then you can simply return the order to Thermometer Point within 14 days of dispatch and we’ll give you a full money back refund for the costs of the goods.

We accept the return of all orders as long as
• The goods are in their undamaged original packaging as the order was received
• All accessories are present
• The equipment is in its original condition as sold 
Please don’t just return your items without reading "To return an item" below for details.

To Return An Item Firstly contact us about your return on 01704 227 157. We will issue you with an RMA number and supply further instructions. Please write the RMA number clearly on the packaging.

Any goods that have been lost or damaged in transit will be your responsibility.  

The client will be responsible for return shipping costs.

Office Sales

As On-Line sales except charge of 20% of the original order price will be charged to cover the costs of return and re-stocking.

RETURNS POLICY (Faulty Items)

All our Thermometers and Probes are covered by the "Manufacturers Guarantees" and should be therefore returned to the aforesaid companies directly should you be experiencing any problems. Prior to return please contact Thermometer Point so that we can liaise between yourselves and the manufacturer and supply any necessary paperwork and purchase information!

This returns policy does not affect your statutory rights

 

Sales Helpline


Tel: 01704 227 157


Opening Hours:

Mon - Fri 08.30am - 5pm GMT:

Email: sales@thermometer-point.co.uk


Copyright 2019 Thermometer Point . All Rights Reserved.